USANA Furthers Focus on Global Customer
Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization software and services, today announced that USANA Health Sciences, Inc. – a leader in the development and distribution of health and nutritional products – has reported measurable results based on its initial use of Witness Systems' software, as well as through its recent upgrade to the Impact 360™ Workforce Management solution.
With a focus on developing and providing the highest quality, science-based health solutions, USANA does business through its broad, global network of independent associates that distribute and sell its nutritional supplements, skin care and personal care products. To support its customers and distribution network, it operates several contact centers – including those in Salt Lake City and Tooele, Utah, where agents provide customer service in eight different languages.
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